Puppy Visitation / Selection / Deposit Policy
The health and well-being of our puppies is our highest concern. As a result, we have a clear policy that does not allow visitors to come to our facility. The deadly Parvo Virus can be easily spread through people who innocently bring it with them. Puppies can get Parvo (and other diseases) from people tracking in the disease on their clothes and shoes.
Puppies will receive vaccinations every 2-3 weeks until 16 weeks of age; until the series of vaccines are completed, the puppies can still catch Parvo and other diseases. Due to this fact, and to protect the health and well-being of the mother and puppies, we do not accept visitors. You will find that many other responsible breeders hold to this same policy, and trust that you will understand, as it is for your puppy’s protection!
Selection & Deposit
You may choose your puppy by picture from the web site after your deposit is received. Photos for selection will be available after the puppies are born. Once your deposit is received, we will notify you. Puppies can be selected according to the order in which the deposit is received (i.e. first received, first choice). We will refund your deposit in full if there are not enough puppies in the litter in the sex you requested (see Forms of Payment below). To ensure that you will receive one of these puppies, send in your Puppy Application and Deposit Form as soon as you are able. Puppy photos will be made available online as soon as we are able to safely, and comfortably, take pictures of the pups. The only acceptable reason for a deposit refund is if there are not enough puppies in the litter in the sex you requested. Otherwise, deposits are non-refundable, so please be sure that we are your breeder of choice.
Once you have selected a puppy, we will mark it as such on the web site, and no other buyers will be able to select your puppy...it's YOURS! With that in mind, if you feel the need to change your request, it will be based only on the availability of the remaining puppies. If you choose to cancel your request, the deposit is non-refundable, although you can "roll it over" to the next available litter (at least 1 year away).
Remember that your deposit indicates your serious intention to purchase a puppy, and we can only refund your deposit if there are no puppies available in the sex you indicated.
If you feel that you cannot make your decision to send a deposit before seeing the puppies, you will have to wait until all of the people who have sent us deposits have picked up their puppies. You may visit only the puppies that we have left (if there are any left), to ensure the health and safety of the puppies who were previously selected. Again, the health and safety of our puppies is our top priority.
Once the puppies are weaned, we try to have all buyers come to pick up their puppies over a two-day period, by appointment. This is usually the first weekend after they have reached 8-weeks old. Puppies will not be released prior to their 8-week birthday.
We prefer to accept a cashier's check for your deposit. You may submit a personal check, but your deposit will not be "valid" until is has cleared your bank (potentially 3-5 business days more). Thus, to ensure your "spot" in the selection, a cashier's check is most efficient.
On rare occasions, a family may have extreme difficulty caring for their puppy, or the puppy may not be adjusting well to it’s adopted home. For the puppy’s sake, we will take it back (up to one year old) so that we can find another home for it. However, we do not offer refunds or exchanges, so please give considerable attention to your initial purchasing decision.